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Problem Note 50878: An error message indicates that the web process does not exist when you open a campaign in SAS® Customer Intelligence Studio 6.1

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When you open a campaign in SAS Customer Intelligence Studio 6.1 that containing a web process, you might receive an error message indicating that the process does not exist even though it does exist.

If you discard the error, you can continue to use the campaign and execute test cases without a problem.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.16.39.4 TS1M0
Microsoft Windows 8 Enterprise x646.16.39.4 TS1M0
Microsoft Windows 8 Pro x646.16.39.4 TS1M0
Microsoft Windows Server 2008 R26.16.39.4 TS1M0
Microsoft Windows Server 2008 for x646.16.39.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.16.39.4 TS1M0
Microsoft Windows Server 2012 Std6.16.39.4 TS1M0
Windows 7 Enterprise x646.16.39.4 TS1M0
Windows 7 Professional x646.16.39.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.